If reducing costs is on your list of goals for the new year, you’ve come to the right place. Eliminating inefficiencies can reduce expenses and improve productivity across your organization. For many companies, a Managed Print Services solution provides a proven method for accomplishing both of these goals.
What to Ask
Deciding to implement a Managed Print Services solution is a step in the right direction, but it’s only half the equation. The other half involves finding the right Managed Print provider to meet your requirements.
Here’s a rundown of some questions you’ll want to ask any potential Managed Print Services candidate.
1. How will you approach the assessment process?
A Managed Print Services assessment is a valuable tool that provides metrics used to determine your current print spend and the status of your fleet and print-related workflows. Virtual management tools can analyze your equipment, provide print volumes, supply usage, and reveal redundancies and inefficiencies that should be corrected.
2. Explain the level of service we should expect.
The best Managed Print Services engagements deliver superior maintenance to reduce downtimes and equipment failures. Ask about response times and whether they deploy a proactive approach. Inquire about the qualifications of their technicians, and what certifications they hold.
3. What other solutions are part of the package?
Managed Print Services isn’t just about your equipment; a quality partnership will provide you with solutions to address print security, mobile printing, and cost recovery, among others. Find out how many of these solutions are included and what kind of ongoing support you can expect.